Since the first edition of the Internet Literacy Handbook was issued in 2003 the world of the Internet has changed tremendously. The number of Internet users has risen; users are increasingly younger, trends in how people use the Internet and what they are looking for evolve, and new pitfalls in, for example, personal security arise […]

Journalists in many countries are experimenting with how to build trust and engage with audiences. In this study, we profile organizations that are working to build bridges with their readers, viewers and listeners and deliver relevant news to local audiences. We surveyed 17 organizations and conducted interviews with representatives of 15 organizations, one of which […]

In January 2018, the European Commission set up a high-level group of experts (“the HLEG”) to advise on policy initiatives to counter fake news and disinformation spread online. The main deliverable of the HLEG was a report designed to review best practices in the light of fundamental principles, and suitable responses stemming from such principles. […]

The 2018 Edelman Trust Barometer reveals that trust in the U.S. has suffered the largest-ever-recorded drop in the survey’s history among the general population. Trust among the general population fell nine points to 43, placing it in the lower quarter of the 28-market Trust Index. Trust among the informed public in the U.S. imploded, plunging […]